About Me
If you can't explain it simply, you don't understand it well enough.
Albert Einstein
Welcome to my corner of the web! I'm Kim Morrison, a passionate and dedicated professional with a knack for simplifying technical complexities and empowering others through technology.
Professional Background
My journey in the world of technology began in 1999 when I joined a point-of-sale helpdesk as a Tier 1 technician. In this role, I quickly discovered my love for translating technical jargon into language that everyone can understand. By bridging the gap between complex tech-speak and everyday language, I not only reduced end-user frustration but also facilitated their ability to complete daily tasks efficiently, ultimately saving time and improving productivity.
Educational Pursuits
Alongside my professional endeavors, I embarked on a journey to further my education in Computer Information Systems. Despite the challenges of working full-time and raising a family, I remained committed to my academic pursuits. In June 2023, I achieved a significant milestone by obtaining my first official degree, an Associates of Applied Science in Information Technology and Networking.
Current Focus
My thirst for knowledge and passion for technology continue to drive me forward. Currently, I'm in the final stages of completing my Bachelor's degree in Computer Information Systems, with a special emphasis on Databases. This area of focus reflects my keen interest in managing and leveraging data effectively, a skill that has become increasingly valuable in today's data-driven world.
What I Bring to the Table
Technical Expertise: Years of hands-on experience in technical support have equipped me with a deep understanding of various technologies and systems.
Communication Skills: My ability to translate technical concepts into layman's terms enables me to effectively communicate with diverse audiences, from end-users to fellow tech professionals.
Dedication and Resilience: Balancing work, education, and family responsibilities has taught me the importance of resilience, time management, and unwavering determination.
My Family is My "Why"
My dedication to education has been greatly influenced by the unwavering support and encouragement of my family. They have encouraged me to pursue my academic goals despite the challenges of balancing work and family responsibilities. Their support has been instrumental in my academic achievements and serves as a constant source of motivation.